Contact Us

Our Swimming Lessons are conducted at:
Toa Payoh Swimming Complex, Hougang Swimming Complex, Pasir Ris Swimming Complex and Bedok Swimming Complex. Check out here for more info!

On average, it takes about 6 months of continuous lessons from the date of enrolment. However, do note that it will vary for water phobic and younger children aged 4 and 5. To date, The Swim Starter is the fastest in getting kids to pick up the ability to swim.

We would require a notice one term in advance.

You may select “change class schedule” and make the necessary changes. Do note that only time slots with vacancies will be displayed. You may contact the support staff if you are unable to find a suitable timing.

For the basic swim package, there is no make-up lesson. You may choose to upgrade to the premium via the profile on your next term for make-up lessons.

Yes, lessons are ongoing throughout the year, 5th week will be pro-rated accordingly.

Payment is only made via the mobile application under “payment due”. You have the option to choose whichever payment option you prefer.

The payment due is displayed on the mobile application under “Payment due”.

We do not charge any late fee at the moment, but please note that your slot for your timing will not be reserved and might be forfeited.

There will be a yellow banner on the screen when there is a lightning alert.

The notification will be sent out when it ends, lesson will continue for the remaining duration.

We leave the option of coming down optional for you. We are not be able to provide a definite answer on when the lightning will stop.

For the basic swim package, there is no make-up lesson. You may choose to upgrade to the premium via the profile on your next term for make-up lessons.

Yes, the estimated progression roadmap can be viewed in the “my progress” tab.

Swimming tests are held Bi-annually in June and December during the school holidays.

A notification will be sent to you when your child is ready for the test via the mobile application where you can place your booking under “Upcoming Tests”.

In the unlikely event that it rains throughout the month or other conditional events, extra lessons may be provided on a conditional basis.

If awarded, you may book the extra lesson during the next term of lesson.

The extra lesson will only be valid for 1 term.

For the basic swim lessons, there is no make-up lesson. However, you may choose to purchase the premium during the holiday month.

Although you may, do note that the time slot will not be reserved and our system will restart the rewards points.